Credit Card Policy
CREDIT CARD DISPUTES / CHARGEBACKS
The customer agrees not to dispute any charges to their credit card which were authorized by the customer in this website. If you have purchased your travel product on our website and have not received your E tickets or other product within 24 hours, it is the responsibility of the customer to contact Travelolog.com regarding this. If a customer places a dispute or chargeback on a valid charge purchased by the customer, the customer agrees to pay any and all fees incurred by Travelolog.com Travel as a result of the chargeback / credit card dispute including but not limited to chargeback fees, airline chargeback processing fees, and any legal fees.
CREDIT CARD DECLINE
While processing your purchase, if your credit card declines we will attempt to notify you by phone and / or email within 4 business days. The purchase of travel products will not be processed if your credit card has been declined. The fare and any other booking details cannot be guaranteed if there are delays in issuing the same as a result of your credit being declined.