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Privacy policy

Privacy policy

Travelolog, LLC (“Travelolog” or “Company”) respects your privacy and is dedicated to protecting it through our compliance with this policy. This Privacy announcement and Policy (this “policy”) describes the types of info we may collect from you or that you may provide when you visit www.Travelolog.com or use any content, functionality and services offered on or through www.Travelolog.com and our practices for collecting, using, upholding, protecting, and revealing that info.
Notice to EU Entities: this Policy and the notices confined herein are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in agreement with the GDPR.

This policy smears to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
When you provide us with your phone number for us to call you back.
When you interact with our marketing and applications on third-party websites and facilities, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Us offline or through any other resources, including on any other website operated by Company or any third party.
Any third party, including through any application or content (including marketing) that may link to or be accessible from or on the Website.
Please read this policy wisely to understand our policies and practices regarding your info and how we will treat it. If you do not agree with our policies and practices, your prime is not to use our Website. By opening or using this Website, or by copying, registering with, you agree to this privacy policy. This policy may change from time to time (see “Changes to Our Privacy Policy”). Your sustained use of this Website after we make changes is considered to be acceptance of those changes, so please check the policy for updates.

Children under the Age of 13

Our Website is not proposed for children less than 13 years of age. No one under the age of 13 may provide any info on or through the Website. We do not meaningfully collect personal information from children under 13. If you are under 13, do not use or deliver any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child less than 13 years of age without authorization of parental consent, we will erase that info. If you believe we might have any info from or about a child under 13, please contact us at info@Travelolog.com

Information We Collect About You and How We Collect It

We collect some types of information from and about users of our Website, including, but not limited to, info:
By which you may be individually identified, such as name, postal address, e-mail address, telephone number, credit card or other payment information, or any other identifier by which you may be communicated online or offline (“personal information”).
That is about you but independently does not recognize you.
About your internet connection, the gear you use to access our Website and usage particulars.
We may gather other information to assist you with your travel preparations, including but not limited to, passport or other government-issued identification number, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental loyalty program numbers, and other travel-related material.

We collect this information:

Straight from you when you deliver it to us.
Mechanically as you navigate through the site. Information collected repeatedly may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking tools.
From third parties, for example, our business associates.

Information You Provide to Us

The info we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of pledging to our service or demanding further services. We may also ask you for information when you enter a contest or promotion subsidized by us, and when you report a problem with our Website.
Records and copies of your communication (including email addresses), if you contact us.
Your answers to surveys that we might ask you to complete for research drives.
Details of dealings you carry out through our Website and of the contentment of your travel reservations and purchases. You may be required to provide monetary information before completing a booking through our Website.
Your search inquiries on the Website.
You also may provide info to be published or showed on public areas of the Website, or conveyed to other users of the Website or third parties (collectively, “User Contributions”). Your User Offerings are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be alert that no security measures are perfect or impassable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Influences. Therefore, we cannot and do not promise that your User Contributions will not be viewed by unauthorized individuals.

Information We Collect Through Involuntary Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain info about your equipment, browsing actions, and outlines, including:
Particulars of your visits to our Website, including traffic data, location data, logs, and other statement data and the resources that you contact and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser form.
The info we collect automatically is arithmetical data and may include personal information, or we may sustain it or associate it with personal info we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more tailored service by enabling us to:
Evaluate our audience size and usage outlines.
Store information about your likings, allowing us to customize our Website according to your individual benefits.
Speed up your explorations.
Diagnose you when you return to our Website.
The technologies we use for this involuntary data collection may include:
Cookies(or browser or mobile cookies): A cookie is a small file placed on the hard drive of your computer or on your smartphone. You may refuse to accept browser cookies by activating the suitable setting on your browser or smartphone. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have attuned your browser setting so that it will refuse cookies, our system will issue cookies when you thru your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your likings and navigation to, from, and on our Website. Flash cookies are not accomplished by the same browser settings as are used for browser cookies. For info about managing your privacy and security settings for Flash cookies, see “Choices about How We Use and Reveal Your Information.”
Web Beacons. Pages of our website and our e-mails may contain small microelectronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website figures (for example, recording the popularity of certain website content and confirming system and server integrity).

Third-Party Use of Cookies and Other Tracing Technologies.

Some content, applications and structures, including without constraint advertisements, ticket issuance, and payment processing on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, application providers, analytics companies, your mobile device manufacturer, and your mobile service provider. These third parties may use cookies alone or in combination with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be allied with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (social) advertising or other targeted content.
We do not control these third parties’ tracking skills or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the answerable provider directly. For info about how you can opt out of receiving targeted advertising from many providers, see “Choices about How We Use and Unveil Your Information” below.

How We Use Your Information

We use gen that we collect about you or that you provide to us, including any personal info:
To present our Website and its insides to you.
To fulfill your travel reservations and purchases, to interconnect with you regarding your reservations and purchases, and to otherwise provide you with information, products, or services that you appeal from us.
To fulfill any other purpose for which you provide it.
To carry out our responsibilities and enforce our rights arising from any contracts entered into between you and us, including payment processing, billing and assortment.
To inform you about changes or updates to our Website or any products or services we offer or provide though it.
To allow you to participate in cooperative features on our Website.
To endorse our products and services by sending you marketing and advertising communications that we advance and believe may be of interest to you.
In any other way we may describe when you provide the info.
For any other purpose with your approval.
We may use the info we have collected from you to enable us to display advertisements to our advertisers’ target viewers. Even though we do not disclose your personal information for these purposes without your approval, if you click on or otherwise interact with an ad, the advertiser may assume that you meet its target norms.

Disclosure of Your Information

We may disclose gathered information about our users, and information that does not classify any individual, without restriction.
We may disclose private data and information that we collect or you provide as described in this privacy policy:
To our allies and affiliates.
To contractors, service providers, and other third parties we use to support our business, including, Book Fares Point, but only to the extent such parties are necessary for the fulfillment of your travel preparations. Generally, it will be essential for us to process personal data via a third party, including, but not limited to airlines and entry visa or passport companies, in the course of finishing your purchases of travel.
To a buyer or other successor in the event of a merger, divestiture, rearrangement, reorganization, disbanding, or other sale or transfer of some or all of Fares Point’ assets, whether as an ongoing concern or as part of bankruptcy, insolvency, or similar proceeding, in which personal information held by Fares Point about our Website users is among the assets transmitted.
To third parties to market their merchandises or services to you.
To fulfill the purpose for which you provide it.
For any other purpose revealed by us when you provide the information.
With your consent
We may also disclose your personal information to fulfill our legal requirements:
To obey with any court order, subpoena, law, or legal process, including responding to any government or regulatory appeal.
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
If we in good faith trust that disclosure is necessary to imitate to the edicts of law, prevent or investigate fraud, protect your safety or the rights, property, and/or safety of the Company, our customers, or others. This includes swapping information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Notice to EU Individuals: Under applicable law, the Company will not process and release your personal data without a lawful basis to do so; as such bases are defined in Article 6 of the GDPR. In general, at least one of the of the subsequent must apply whenever personal data is processed:
Consent: The individual has given clear consent for the processing of their personal data for a specific purpose.
Contract: the processing is necessary for the performance of a contract.
Legal obligation: the processing is necessary to comply with the law.
Vital interests: the processing is necessary to protect someone-s life.
Public task: the processing is necessary to perform a task in the public interest, and the task or function has a clear basis in law.
Legitimate interests: the processing is necessary for the legitimate interests of the data controller, unless there is a good reason to protect the individual-s personal data which overrides those legitimate interests.

Choices about How We Use and Unveil Your Information

We attempt to provide you with choices regarding the personal information you provide to us. We have created tools to provide you with the following control over your information:
Tracing Technologies and Advertising. You can set your browser or smartphone to refuse all or some browser or mobile cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be unreachable or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request at info@travelolog.com
Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to endorse our own or third parties’ products or services, you can opt-out by sending us an email stating your request at info@travelolog.com. If we have sent you a promotional email, you may send us a return email asking to be mislaid from future email deliveries. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other communications.
Targeted Advertising. If you do not want us to use info that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request at info@travelolog.com for this opt-out to function, you must have your browser or smartphone set to admit browser cookies.
We do not control third parties’ assortment or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on NAI’s website.

Notice of Rights of EU Individuals

As a “Data Subject” within the meaning of GDPR, under applicable law you have firm rights that you may exercise to protect your personal data, which you can use at any time. These Date Subject rights are:
Right to be informed – you have the right to inquire about what personal data (about you) we process and the rationale for such processing.
Right of access to information – you have the right to request a copy of the personal data that we collect and process for you. If we refuse your request under your right of access, we will provide you with a reason as to why and you will have the right to complain to a relevant data protection supervisory authority about our processing of your personally identifiable information.
Right of rectification – you have a right to correct any inaccurate or incomplete data that we collect and process for you.
Right to restriction of processing – where applicable, such as when there is a pending legal dispute or the data is being corrected, you have a right to temporarily restrict the processing of your data.
Right to be forgotten (right to erasure) – in certain circumstances you can ask for the data we collect about you to be erased from our records.
Right of portability – you have the right to have the data we collect about you to be transferred to another organization and for such data to be provided in a commonly used, structured, and machine-readable format.
Right to withdraw consent – you have the right to withdraw a previously given consent for processing of your personal data for a specific purpose.
Right to object – you have the right to object to certain types of processing, such as using your personal data for direct marketing and advertising. This also applies to profiling, where appropriate, insofar as it is associated with such direct marketing and advertising.
The Data Subject may exercise these rights at any time by contacting the responsible party. The responsible party, according to Article 4 (7) of the GDPR, is Fares Point, Attn: Information Security Coordinator, E-mail: info@travelolog.com.

Your California Privacy Rights

California Civil Code Section – 1798.83 permits users of our Website that are California residents to request assured information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@travelolog.com.

Data Security

We take the security of your info very truly. We have executed industry-standard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and leak. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the diffusion of information via the internet is not completely secure. Although we try to protect your personal information using security measures we consider sensible, we cannot guarantee or warrant the security of your personal information transmit to us online. Any broadcast of personal information is at your own risk. We are not responsible for evasion of any privacy settings or security measures contained on the Website. If we learn that your personal information is compromised, we may notify you by e-mail to the last e-mail address you have provided us in the most practical time reasonable under the circumstances, or as otherwise required by applicable law, provided however, we may delay notification as may necessary while we determine the scope of the breach, attempt to reinstate reasonable integrity to our system, and cooperate with law enforcement.

Processing your Information

Info that you provide may be transferred to, accessed, stored, and processed in the United States and other countries. The data protection and other laws and standards of such countries might not be as wide-ranging as those in your country. By using the Website, you acknowledge and agree that your information may be conveyed to such countries, including without limitation to our amenities and those third parties with whom we share it as described in this privacy policy in such countries.

Changes to Our Privacy Policy

Changes in our services or applicable laws and regulations and other reasons may require us to adjust our privacy and data protection notices. The Company, therefore, assets the right to change this privacy policy at any time.
It is our policy to post any changes we make to our privacy policy on this page. You are responsible for safeguarding we have an up-to-date, active and deliverable email address for you, and for sporadically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask inquiries or comment about this policy and our privacy practices, or to reach the data protection controller, please contact us at: info@travelolog.com