Kindly read the terms and conditions very carefully, Traveller acknowledge that they have taken note of the terms and conditions before making the booking and have accepted the same by reverting on the email “I approve” or “I approve the charges” without this acceptance the process of confirming a booking is not possible. Therefore for placing a order for any reservation with Travelolog any traveller is agree to abide by these terms and conditions.
Please read the subjects and find the details information as follows :
Most of our airline tickets and service fees are non-refundable after 24 hours of booking. Trip protection insurance is refundable within purchase if travel has not commenced and you have called our customer service center to cancel. All cancellations must be done over the phone only and a written document has to be sent from Travelolog where traveller has to reply on it I approve for cancellation also if there any certain charges for cancellation (Airline cancellation & service fee) than need to be charged upfront and then cancellation is processed. We can accept refund requests only if the following conditions have been met:
you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds;
you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing); and
we are able to secure waivers from suppliers to process this requested cancellation and refund.
We are unable to provide a specific time line for how long it may take for this requested refund to be processed. All refund requests are processed in a sequential format. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. This notification does not automatically qualify you for a refund. Once the refund has been approved by the supplier it may take some more time to refund appear on your credit card statement as the final authority is airlines but generally, all suppliers will charge a penalty for refund. This entire process may take 3-4 weeks from receipt of your request to receiving credit on your statement. Apart from the airlines and other suppliers refund penalties, Travelolog will charge a post-ticketing services fee, as applicable. All refund fees are charged on per-passenger, per-ticket basis. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking.
No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors.
I agree that Travelolog LLC and their authorized agents can contact me via email,chat or by telephoneat the telephone numbers I am providing, including wireless telephone numbers, which could result in charges to me, contact me by sending text messages or emails, using any email address I provide and the methods of contact may include using pre-recorded use of an automatic dailing device, as applicable.
Most out of international Trips (including India) require a passport valid until at least six (6) months beyond the scheduled end of your Itinerary. Non-U.S. citizens should contact the appropriate consular office for any requirements pertaining to their Trip. If you try to enter a country where visa is required, and you do not have the visa, it is possible that you will be imprisoned until there is an available flight to return you to your point of origin. India requires at least a Tourist Visa to visit.Your transaction with Travelolog, does not guarantee entrance to the country of destination. Traveler understands that Travelolog accepts no responsibility for determining passenger’s eligibility to enter or transit through any specific country. Information, if any, given by Travelolog’s employees must be verified with government authorities. Such information does not imply responsibility on Travelolog’s behalf.
6.Booking Process –
our use of the following terms in these Terms & Conditions shall have the meaning below:
In order to complete a booking the following steps are taken to ensure its validity:
When we place a product in our Site, we are inviting you to make an offer for their purchase. You do not make this offer until your credit/debit card is charged for the tickets or you deposit the particular ticket amount in our US bank account within the limited time period as airline tickets has fare validity for a particular time .
The terms of your Booking (such as price, availability and/or dates of travel) are not guaranteed until the contract is formed between you and the Travel Supplier and a ticket has been issued and/or a reservation has been made and confirmed by the Travel Supplier. Please note that once you have completed the Booking stage you can only cancel or change the details (such as names or destinations) of your Booking at our sole discretion and in accordance with these Terms & Conditions.
These Booking processes will apply to any of our individual Service Terms & Conditions set out below. The airline ticket Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. We reserve the right to change the Booking process at any time, with changes automatically taking effect from the date such changes are posted on the Site.At all times throughout your trip a government-issued photo ID is required for security checks at airports,In addition to therequired government-issued ID as stated above, proof of citizenship (Passport) is required for international travel (for most countries outside of the United States). Please note that it is customer sole responsibility to ensure that you meet the passport, visa, and/or health requirements of the countries you wish to visit and those that you transit (even if it is for a simple flight change). Many countries require that your passport should be valid for a minimum period from the date of arrival into that country. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling.
Travelolog reserves the right to correct errors in any advertised price and, if applicable, give you an option to either cancel the Booking or allow Travelolog to collect an amount equal to any increase in price from your provided credit or debit card, prior to your departure. Our total prices include all taxes and fees applicable to airfare